Privacy policy

We are committed to protecting your privacy and handling your personal data with transparency and care. This policy explains how we collect, use, store, and protect your information when you use our website or services.

1. What Information We Collect

We may collect and process the following information:

  • Contact details (name, email address, phone number, organisation, job title) when you complete a contact form, book a consultation, or communicate with us.

  • Website usage data (such as IP address, browser type, referring site, pages viewed, and time spent on site), collected via cookies or analytics tools.

  • Project-related information (details you provide so we can deliver services, such as website URLs, business goals, and feedback).

2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries or requests

  • Provide and manage our services

  • Send important updates (such as service information or policy changes)

  • Improve our website and services

  • Comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Cookies

Our website may use cookies and similar technologies to improve your experience, analyse site usage, and ensure our site works as intended. You can adjust your browser settings to refuse cookies if you prefer.

4. How We Store and Protect Your Data

We store your information securely and take reasonable steps to protect it from loss, misuse, unauthorised access, or disclosure.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict the processing of your data

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you are concerned about how we handle your data

To exercise your rights, please contact us at [your email address].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

7. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have questions about this policy or your personal data, please contact us at:

Email: info[@]cosimadigital.co.uk